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Privacy Policy

Last Updated: 29/3/202

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At drkrpradhanplasticsurgery, your privacy is our priority. This policy explains how we collect, use, and protect your personal and medical information when you use our website to book consultations for plastic and reconstructive surgery.

1. Information We Collect

We collect information to provide you with safe and accurate medical assessments:

  • Personal Identity: Name, age, gender, and contact details (phone number, email).

  • Medical Information: Brief history of your concerns, previous surgeries, or allergies shared via booking forms.

  • Technical Data: IP address and browser type (collected via cookies for website optimization).

2. How We Use Your Information

Your data is used strictly for:

  • Scheduling and confirming your consultation appointments.

  • Pre-clinical screening to determine your suitability for surgery.

  • Sending appointment reminders or post-operative care instructions.

  • Improving our website’s user experience.

3. Medical Confidentiality

All health-related information is treated as Sensitive Personal Data.

  • Your clinical photos or surgical details are never shared or published on this website or social media without your explicit written consent.

  • Information is only shared with authorized medical staff at Maharaja Agrasen Hospital involved in your care.

4. Data Sharing & Third Parties

We do not sell or rent your data. We only share information with third parties when necessary:

  • Payment Gateways: To process consultation fees securely.

  • Hospital Records: To integrate your online booking with your physical hospital file.

  • Legal Requirement: If required by Indian law or for public health safety.

5. Data Security

We implement industry-standard security measures (SSL encryption) to protect your data from unauthorized access. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights

Under Indian data protection laws, you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to update incorrect contact or medical details.

  • Erasure: Request that we delete your digital account (clinical records must be retained for a statutory period as per medical regulations).

7. Cookies

Our website uses cookies to remember your preferences. You can disable cookies in your browser settings, though some features of the booking system may not function correctly.

8. Contact Our Privacy Officer

If you have questions about this policy or how your health data is handled, please contact:

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